Determine if your User Files folder is located on a cloud-syncing service Shut down all instances of Origin that may be running.
You may try them but you are likely to still experience crashes.ġ. The following steps cannot prevent Origin 2018 or 2018 SR1 from crashing Windows.
WORD CRASHES WHEN OPENING FILE MENY UPGRADE
If you are using Origin 2018 or Origin 2018 SR1, you MUST upgrade to Origin 2018b or a later version. Prior to performing the following steps to move Origin folders off of cloud-syncing services, Move Origin User Files folder (and possibly other folders) off cloud-syncing services. It may also display the following information: You are likely to observe an error message similar to the following: The error message may vary depending on the cloud-syncing service used. Windows 10 freezes or crashes when Origin is starting up or while Origin is running. Windows 10 Freezes or Crashes when Origin is starting up or while Origin is running These files were downloaded to your device and always ready to use even offline case. Change the file status as "Always keep on this device" (with icon of the green circle with the white check mark). Make sure the new location has full read and write rights. The new location can be anywhere on your file system that is NOT in the cloud-sync service folder. Specify a new folder as User Files Folder. Run script below in the the Script Window to clear the User Folder path value in registry and then you can reset User Files folder the next time Origin starts.Origin cannot function properlyįor example, you cannot find any fitting functions in Nonlinear Curve Fit dialog.
Determine a new location for your User Files folder
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